Nationwide collection-30 minutes

Smart UK

Smart UK

Thursday, 02 October 2014 00:00

Cookie Policy

This website uses cookies. By using this website and agreeing to this policy, you are consenting to the use of these cookies in accordance with the terms of this policy.

What are cookies?

"Cookies" make websites work better and allow websites to remember previous actions or settings. They are small text files stored on your computer's hard drive by the browser and may contain information about you or your computer. Cookies are NOT viruses.

Cookies do a lot of different jobs, such as letting you navigate between pages efficiently, remembering your preferences, and saving you time because you won't have to keep re-entering your details each time you visit.

We use cookies to help us to analyse how you and our other customers use our site, so that we can make improvements. They can also help to ensure that the adverts you see online are more relevant to you.

Cookies are split into "First-Party" (those set by our website directly) and "Third-Party"* (those set by partners of our website) and are classed as either 'session cookies' (only set for that session) or 'persistent cookies' (which are stored on your browser between sessions and recognise you on your return).

It is important to note that you can disable cookies completely, or just some types of cookies. You can do this in your web browser at any time.

Blocking and deleting cookies

You can set your browser options so that you can delete or refuse to accept cookies. To do this you should refer to your browser:

Firefox: For more information go to the Mozilla support page 


Safari: For more information go to the Apple support page 


Internet Explorer: For more information please go to the Microsoft support page


Chrome: For more information go to the Google Chrome support page 

However, please note that if you delete or refuse cookies for our site some parts of the site will not function properly such as log in.

Alternatively, you may wish to visit www.aboutcookies.org  for more comprehensive information on how to do this on a wide variety of browsers. This site provides more information about cookies and also tells you how to delete them from your computer.

For information on how to do this on the browser of your mobile phone you will have to refer to the handset manual and/or the manufacturer.

Do you have enthusiasm, determination and ambition? If you would like the flexibility of being self employed with our support, then choosing to become a service delivery partner with AAA offers the perfect partnership.

Some of the benefits of being a Service Delivery Partner include:

  • Excellent rates of pay – varies on the size and type of vehicle
  • Days and times to suit you – choose between part time/full time
  • Regular contract work - guaranteed work everyday
  • Specific and extensive training provided – you will be given as much help as you require
  • Time out – We aim to provide flexible working arrangements when needed
  • Prompt weekly payment of your invoices which we will prepare for you - payment is made by BACS direct to your account
  • Friendly understanding working relationship – we will always do our best to look after you.

Working as a Service Delivery Partner is rewarding both financially and personally. You can expect flexibility, great rates of pay and plenty of support.

Driver Role Profile

Teamwork is the key to delivering an exceptional service to our customers. We work in true partnership with our customers and our drivers, who are a fundamental part of our business, and deliver great customer experience everyday. Our drivers are motivated, ambitious, hardworking and experienced in deliveries and collections of parcels. This ensures that customer's consignments arrive safely, punctually and in perfect condition at all times.

To read more about becoming an owner driver please visit our job listing to apply and read more about this opportunity to partner with us and earn as you deliver.

Monday, 23 June 2014 00:00

Your ideas matter...

Your Ideas Matter...

We aim to provide a high-quality service but there is always room for improvement. We welcome your suggestions and value your opinions.

If you have a suggestion, we would like to hear from you. Please complete the form below and provide us as much detail as possible. We carefully consider each suggestion and respond back within 10 working days. We thank you for taking your time to help us improve our services.

Improving Our Services

Title(*)
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First Name(*)
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Last Name(*)
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Email(*)
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Company Name (if applicable)
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Telephone(*)
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Are you an existing customer?(*)
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Subject Category(*)
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Please provide details of your suggestion(*)
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How can your suggestion be implemented? (*)
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(Please list all pros and cons)

How do you think your suggestion will make a difference?(*)
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Monday, 23 June 2014 00:00

I am not satisfied...

I am not satisfied...

We are sorry you have not been happy with the service you have received. Please complete the form below and we will get straight back to you.

At AAA we welcome Customer feedback from our customers so that we can review any issues you experience and work hard to improve our services. Your feedback is important to us and we would like to hear from you. 

Contact by Post: You can also write us at, Customer Services, AAA Couriers, Unit 105,266-290 Microfirm Centre, Wincolmlee, Hull, HU2 0PZ. GB

Please fill in as much details where possible. We only use this information in dealing with your enquiry. 

Queries & Complaints

Title(*)
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First Name(*)
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Last Name(*)
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Email(*)
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Confirm email(*)
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Telephone(*)
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Consignment reference (if applicable)
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Preffered method of contact(*)
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Postcode(*)
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Address Line 1(*)
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Address Line 2
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Town/City(*)
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Please fill in the required fields to let us know how we can help. Extra detail will really help us deal with your enquiry.

Query type(*)
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Reason for contact(*)
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Nature of contact(*)
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Type of contact(*)
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Please provide brief details of your query or complaint(*)
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For complaints, how would you like to resolve this? Please provide details below
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Please check you have filled out all the fields correctly. Once you have submitted your query or complaint we will work on your enquiry as soon as possible.

Monday, 23 June 2014 00:00

Customer feedback

Customer feedback

To help us improve our service we'd like to hear all about your delivery experience.
Please take a couple of minutes to complete this short survey to let us know what we did well and what areas we can improve. We would really like to hear from you.

Customer Feedback

Name(*)
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Email(*)
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Company Name (if applicable)
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Telephone
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How would you rate the overall experience with AAA Couriers?(*)
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How satisfied were you with the courteousness of the driver? (*)
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Was your delivery within the expected delivery window?(*)
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Overall, how satisfied were you with the service? (*)
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Based on your experience with AAA, how likely are you to recommend us to friends and family? (*)
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Where 0 = Not at all likely and 10 = Extremely likely

If you would like to leave any comments, or suggestions for improvement please do so here(*)
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Captcha
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Monday, 23 June 2014 00:00

I have a query...

I have a query...

If you have an enquiry or would like more information please visit our help page. Alternatively you can also complete the form below and we will get straight back to you. 

Queries & Complaints

Title(*)
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First Name(*)
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Last Name(*)
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Email(*)
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Confirm email(*)
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Telephone(*)
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Consignment reference (if applicable)
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Preffered method of contact(*)
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Postcode(*)
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Address Line 1(*)
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Address Line 2
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Town/City(*)
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Please fill in the required fields to let us know how we can help. Extra detail will really help us deal with your enquiry.

Query type(*)
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Reason for contact(*)
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Nature of contact(*)
Invalid Input

Type of contact(*)
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Please provide brief details of your query or complaint(*)
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For complaints, how would you like to resolve this? Please provide details below
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Please check you have filled out all the fields correctly. Once you have submitted your query or complaint we will work on your enquiry as soon as possible.

Monday, 23 June 2014 00:00

Account Application

Account Application

if your'e a business customer that would like to make AAA your shipping provider, then submit our account application below. We will then call you to complete the process and provide you with the best solution for your business needs.    

Credit Account Application

YOUR CONTACT DETAILS:

Title(*)
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First Name(*)
Please let us know your name.

Last Name(*)
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Job title(*)
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BUSINESS INFORMATION:

Legal form under which the business operates?(*)

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If Division/Subsidiary, Name of Parent Company
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Full Legal Title and Trading Name(*)
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Name to appear on your account(*)
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Business Sector
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No. of Years Trading(*)
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Company Registration Number
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VAT Registration
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Attach a copy of your company letter head here.(*)
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BUSINESS CONTACT INFORMATION:

Registered Company Address:

Zip/Postcode(*)
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Address Line 1(*)
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Address Line 2
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Town/City(*)
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County
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Telephone(*)
Please write a subject for your message.

Email(*)
Please let us know your email address.

Confirm email(*)
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ACCOUNTS AND SERVICES:

Purchase ledger contact:(*)
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Email(*)
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Telephone(*)
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Job status notification email: (*)
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Do you have a specific purchase order procedure for placing orders with suppliers?(*)
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If Yes, please give details?
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Which services are you interested in?(*)
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No of deliveries you require a week?(*)
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Average Monthly Spend (approx)(*)
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Preffered method of contact(*)
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Method of payment(*)
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BUSINESS AND CREDIT INFORMATION:

How long at current address(*)
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Years/Months

Bank name(*)
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Account number(*)
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Type of account(*)

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BUSINESS TRADE REFERENCES: (Please provide details of two trade references).

Trade Reference 1 :

Company name(*)
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Contact(*)
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Email(*)
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Telephone(*)
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Trade Reference 2 :

Company name(*)
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Contact(*)
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How did you hear about us?(*)
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Other information:
Please let us know your message.

AGREEMENT: All invoices are to be paid 30 days from the date of invoice. Claims arising from invoices must be made within seven working days. By submitting this application, you authorise AAA Couriers to make enquiries into the banking and business/trade references that you have supplied. Credit allowed is subject to our terms and conditions and a satisfactory credit score.

* I confirm that I have read and accept AAA Couriers terms and conditions of business. (*)
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Monday, 23 June 2014 00:00

International Services

cargo internationalInternational Courier Services

For international shipments, we offer a range of delivery options across Europe, the US and the rest of the world. Our team is on hand 24/7 to provide you with a flexible and secure delivery and collection service for single parcels or multi item consignments and pallets, within a specified timeframe. Your shipments can go by road, air or sea freight to over 200 countries, tracked online all the way with a proof of delivery.

Our International Services include:

 
  • European direct – Dedicated delivery by road to and from any European destination
  • Europe Next Day Service - Premium service by 09:00am and 10:30am available to most European cities
  • Timed deliveries available worldwide
  • On board courier –Personal delivery service by air
  • Worldwide economy service
  • Ocean freight – Large shipments by sea
  • Worldwide imports – The shipments of goods into the UK

Why choose AAA Couriers International Delivery:

 
  • A variety of solutions to meet your specific needs
  • Range of time-critical cost-saving options
  • Totally secure and reliable
  • Full track and trace and proof of delivery
  • Packaging services
  • 24 hour customer service
 

We do not list our international delivery prices as we will work with you to establish the best solution for your business needs. Book a call back consultation to discuss international parcel delivery, overseas freight services and the best shipping prices for your business.

Monday, 23 June 2014 00:00

Specialist Services

Special DeliveryIf you decide our other services aren't quite what you are looking for, we also provide a range of other specialised services to help you. We understand that all businesses are different, whether you need to send an unusual parcel or heavy shipment, we can build a service package to be delivered in just the way you need.

By combining our collection and delivery capabilities with flexibility, we are able to create tailored solutions for any business.

Our Specialist Services include:

 
  • Retail home deliveries
  • Handling bulky items
  • Handling heavy items
  • Removals
  • Two man delivery
  • Specified delivery slots
  • Storage for specific delivery date
  • Consolidation of parcels into a single delivery
  • Specified driver action on delivery

You may also be interested in...

 

...Our special handling services which we can combine with a time critical delivery. If your shipment needs high security, delicate handling or environmental control, just let us know when you book. 

Why choose AAA Specialist Services?

 
  • Delivery solutions created and managed just for you
  • Complete flexibility to meet your needs
  • No limitations on the size and weight of the shipment
  • End to end management of your tailored solution to save you time and money
  • We keep you updated with your delivery, offering you peace of mind
  • Specialist support and advice whenever you need

How do I book?

At AAA we are committed to providing you with a bespoke quality service for your large, heavy and unusual items. Book your shipment by calling us on 01482 227304 Our services are available 24 hours a day, 365 days a year.

 

Monday, 23 June 2014 00:00

UK Next-Day Service

UK Nextday Service

UK Next-Day Delivery Service

If you choose not to go same-day, AAA Couriers can also provide a high quality guaranteed next-day delivery service, for those less-urgent consignments.

Our Hull delivery service provides a secure, reliable and flexible delivery and collection service for single parcels or multi-item consignments, documents and pallets across the UK and overseas. Ideal for businesses who send small, medium or large volumes with fairly short deadlines.

With a range of timed services you can be confident of guaranteed deliveries within a specified timeframe, with proof of delivery when completed. (We also deliver on Sundays).

 

 

Timed services include:

  • Pre 09:00-Delivery Mon-Sat between 06:30 & 09:00
  • Pre 12:00-Delivery Mon-Sat between 06:30 & 12:00
  • Pre 15:00-Delivery Mon-Sat between 06:30 & 15:00
  • Pre 17:30-Delivery Mon-Sat between 06:30 & 17:30

 

 

Sunday Delivery

  • Pre 09:00-Sunday Delivery between 06:30 & 09:00
  • Pre 12:00-Sunday Delivery between 06:30 & 12:00
  • Pre 15:00-Sunday Delivery between 06:30 & 15:00
  • Pre 17:30-Sunday Delivery between 06:30 & 17:30

If you require a specific delivery time which is not listed in our timed services please contact us to help us deal with your request.

 

Additional Services...

 
  • Third Party Collection – Collection from any address and delivery to any other address.  
  • Exchange – Combining a delivery of one item with the exchange for another to be delivered next day.

We do not list our delivery prices as we will work with you to establish the best solution. Book a call back consultation to discuss your UK Next Day delivery requirements and best shipping prices for your business.

 

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